Employment Opportunities

Any company can proclaim superior quality and customer service, but it requires quality people to deliver on that promise; consequently, we are looking for a career-minded individuals to join our highly dedicated team where quality and customer service is truly our mission. Below, please find current opening positions. If no open positions are listed, but you would like to join a strong a team with a clear vision of continuous growth through providing quality products and maintaining superior customer service please submit your resume.

Current Job Openings

Apply Online Click Here

Job Description

Position:

  • 2nd shift 2:00 PM – 1:30 PM

Position Summary: Responsible for operating Press Machine. Tends fabricating machines such as cutoff saws, shears, rolls, brakes, presses, forming machines, spinning machines, and punch, that cut, shape, and bend metal plates, sheets, tubes, and structures, also packs aluminum products into either cartons that are pre-assembled or that are made for the specific material being packed according to customer specifications by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned:
*
· Reads job specifications to determine machine adjustments and material requirements.

· Sets stops or guides to specified length as indicated by scale, rule, or template.

· Removes burrs, sharp edges, rust, or scale from work piece.

· Performs minor machine maintenance such as oiling machines, dies, or work pieces.

· Assists in set up of machine, stack, mark, pack, and transport finished work pieces.

· Receives instructions and work orders for the job. Plans details of working procedure and tools and material requirement.

· Examines products for defects, such as deep scratches or bent material.

· May hand stamp or stencil identifying information on cartons or shipping containers.

· Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Safety Department.

· Maintains reliable and consistent attendance.

If you are offered a position, you will need to complete a drug screen and provide ID to satisfy E-Verify requirements.

Work Environment:

Duties are performed in a loud and uncontrolled environment (warehouse setting) subject to extreme temperatures.

We offer a competitive salary and benefits package that includes medical, dental and vision insurance package, 401(k), vacation time and life insurance.

Job Type: Full-time

Job Type: Full-time

Pay: $16.00 – $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekends

Experience:

  • Press Operator: 2 years (Required)
  • tape measure: 4 years (Required)

Work authorization:

  • United States (Required)

Work Remotely:

  • No

Apply Online Click Here

Job Description

Western Extrusions is now seeking a Quality Control Inspector for our facility in Carrollton.

Growth opportunities available!!!

COMPENSATION:

Starting Wage: $16.45

1st shift: Monday – Friday 6:00am to 2:30pm Must be flexible to work some weekends

2nd shift: Monday – Friday 2:00pm – 10:30pm Must be flexible to work some weekends

Overtime opportunities available!

———————————————————-

Position Summary: Tests and inspects products at various stages of production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products by performing the following duties.

Essential Duties and Responsibilities include the following:

  • Must successfully demonstrate proficiency through written and/or ‘hands-on’ demonstration of the following requirements:
  • **Competent at using and reading tape measure, caliper, micrometer, feeler gages.**
  • Have in-depth understanding of the work flow through the department, including work orders, department production schedules, tooling, incoming material supply, and material handling through the department.
  • Check the material being produced for conformity to print and understand specific tolerances in addition to finish requirements.
  • Reads and interprets the Aluminum Standards Tolerance Book.
  • Perform first piece and roving inspections.
  • Prepares accurate inspection reports.
  • Keep in communication with Quality Control Team Leader and/or Supervisor.
  • Maintain consistent and punctual attendance.
  • Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor or Safety department.
  • Perform hardness checks.
  • * Loading, unloading, and starting/monitoring age ovens.
  • Understands the function of all handling equipment and age ovens.
  • Understand aging practices for the various alloys and tempers.
  • Have in-depth understanding of the tensile test software for pull test.
  • Preparation of samples and operation of equipment and software for pull test and Rockwell hardness test.
  • Perform other duties as required.

Education, Experience and Abilities:

  • Must be able to perform Essential Duties and Responsibilities of job.
  • Minimum high school diploma or equivalent from an accredited institution
  • Strong written and verbal communication skills
  • Previous customer service experience with industrial products is preferred
  • Ability to add, subtract, multiply and divide whole numbers. Ability to work with both fractions and decimals.

Benefits Details:

In addition to stable employment and weekly paychecks, we offer a competitive salary and benefits package that includes medical, dental and vision insurance package, 401(k), vacation time and life insurance.

Western Extrusions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability.

Apply online or walk in to apply in person!

1735 Sandy Lake Rd. Carrollton, TX 75006

Please note that we only take walk-ins Monday – Friday 8am-3pm

WEAR: Jeans and closed-toed shoes (Possible interview on the spot available)

If you are offered a position, you will need to complete a drug screen and provide ID to satisfy E-Verify requirements.

Job Type: Full-time

Pay: $16.45 per hour

Job Type: Full-time

Pay: From $16.45 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift
  • Overtime
  • Weekends

Experience:

  • Quality Control: 2 years (Preferred)
  • Caliper: 2 years (Required)
  • Blueprint Reading: 1 year (Preferred)
  • Micrometer: 1 year (Preferred)

Work Remotely:

  • No

Apply Online Click Here

Summary Responsible for the operation of the saw and the actions of the saw helpers. Responsible for reporting mechanical, electrical, or hydraulic problems to the shift press foreman.

COMPENSATION:

Starting Wage:

3rd shift: 10:00pm to 6:00am

  • $16.25/hr (shift differential included)

Overtime opportunities available!

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Sets saw stop to the proper length, making sure all cut pieces are within the cutting tolerance.
  • Visually inspects the cross section on the first and last cut of each length to guide against distortion of the shape from the stretcher jaws, overstretching, or rubbing.
  • Accurately tags each rack with the sales order number, die number pieces, length finish and temper.
  • Responsible for maintaining supply of racks, carts, spacers, etc.
  • Removes any scrap and saw chips from the saw table.
  • Loads the oven for aging with the help of the stackers.
  • Plans in advance to separate painted, anodized, and mill finished metal and, if required separate by temper.
  • Responsible for checking: length of saw stop, the saw blade, burr or condition of the material, saw blade lubrication, chip collector and chip barrel, work order against die number and skips and spacers on hand.
  • Instructs the saw helper in keeping up with production and up holding quality standards.
  • Checks quality of saw cuts. If the cut is poor, the saw operator must inform maintenance.
  • Must check the saw chip collector at the beginning of every shift and empty as needed.
  • Checks the quality of the metal and the proper racking and stacking.
  • Checks work order and die print to properly identify shape.
  • Completing tags including information of order number and quantity.
  • Comply with all safety policies, practices and procedures. Reports all unsafe activities to supervisor and or Safety Department.
  • Maintain consistent and reliable attendance.

Work Environment: Duties are performed in a loud and uncontrolled environment (production setting) subject to extreme temperatures. Some duties may be required to be performed outside.

Benefits Details:

In addition to stable employment and weekly paychecks, we offer a competitive salary and benefits package that includes medical, dental and vision insurance package, 401(k), vacation time and life insurance.

Western Extrusions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability.

———————————————————-

Apply online or walk in to apply in person!

1735 Sandy Lake Rd. Carrollton, TX 75006

  • Please note that we only take walk-ins Monday – Friday 8am-3pm

Job Type: Full-time

Pay: $15.25 – $16.25 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekends

Experience:

  • Saw Operator: 2 years (Preferred)
  • tape measurement: 3 years (Preferred)

Work authorization:

  • United States (Preferred)

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous

Work Remotely:

  • No

Apply online click here

Position:

  • 2nd shift 14.75 (shift differential included)
  • 2:30pm to 11:00pm Monday through Friday (some Saturdays)

Position Summary: Responsible for loading material onto the saw table or machine and visually inspecting the material for damage. Also Responsible for stacking material in racks or on pallets, this is to be done in a manner that will eliminate damage.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

  • Visually inspect metal for defects and scrap metal found to be defective.
  • Sets up racks, and rack metal as directed by saw or machine operator.
  • Loads materials onto industrial vehicles and installs strapping, bracing, or padding to prevent shifting or damage of material in transit.
  • Helps saw or machine operator with measuring of metal, ensuring all metal is butted up against the stop before cutting or machining and checking the saw stop for any movement.
  • Becomes familiar with operating procedure and paperwork of saw and is capable of running the saw when needed to do so.
  • Comply with all safety policies, practices and procedures. Reports all unsafe activities to supervisor and or Safety Department.
  • Maintain consistent and reliable attendance

If you are offered a position, you will need to complete a drug screen and provide ID to satisfy E-Verify requirements.

Work Environment:

Duties are performed in a loud and uncontrolled environment (warehouse setting) subject to extreme temperatures.

We offer a competitive salary and benefits package that includes medical, dental and vision insurance package, 401(k), vacation time and life insurance.

Job Type: Full-time

Pay: $14.75 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends

Experience:

  • Warehouse: 1 year (Preferred)

Typical start time:

  • 2PM

Typical end time:

  • 11PM

Company’s website:

  • https://www.westernextrusions.com/

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

Apply online click here

Western Extrusions is now seeking Packers/Machine Operators for 1st, 2nd and 3rd shift with lots of OVERTIME! This is a direct hire opportunity with shift differential for 2nd and 3rd shift.

Please come and apply IN-PERSON Monday- Friday from 9AM – 3PM. Please wear Jeans and closed-toed shoes for on the spot interviews.

Western Extrusions

1735 Sandy Lake Rd.

Carrollton, TX 75006

Hours: 9am- 3pm (Application Hours)

Starting Pay: $14.00 – $15.00 per hour depending on shift.

Must be flexible to work schedule INCLUDING weekends:

1st shift: 6AM – 6PM

2nd shift: 2PM – 10PM/ 4PM-2AM

3rd shift: 10PM-6AM

If you are offered a position, you will need to complete a drug screen and provide ID to satisfy E-Verify requirements.

Work Environment:

Duties are performed in a loud and uncontrolled environment (warehouse setting) subject to extreme temperatures.

We offer a competitive salary and benefits package that includes medical, dental and vision insurance package, 401(k), vacation time and life insurance.

Job Type: Full-time

Pay: $14.00 – $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekends

Experience:

  • General Labor: 1 year (Preferred)

Work Location:

  • One location

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous

Company’s website:

  • https://www.westernextrusions.com/

Work Remotely:

  • No

Apply online click here.

Job Title: Extrusions Supervisor Classification: Exempt

Position Summary: Reporting directly to the Extrusions Manager, this position performs frontline supervisory functions and is responsible for safety, corrective action, associate relations, housekeeping and performance reviews for assigned shift. This position will have multiple direct reports in the various areas of the extrusions department (Presses, Saw Operators, Press Operators, Rackers, Stackers, etc.)

Essential Duties and Responsibilities:

  • Assign, supervise and coordinate daily activities of assigned shift to ensure production goals are met and work is performed in a safe manner
  • Ensure production demands are met for assigned shift and work is focused on quality, safety, and environmental responsibility
  • Establish or adjust work procedures to meet production schedules
  • Ensure staff is trained to perform their job safely and in the most efficient manner
  • Provide technical leadership and training as needed
  • Make recommendations to improve production methods, equipment performance and quality of product
  • Identify nonconforming material/products and work toward resolution
  • Conduct daily shift start-up meetings (Tool Box Meetings) discussing safety issues and expected workload
  • Conduct annual employee performance reviews
  • Communicate, motivate, supervise, counsel and discipline all direct reports as necessary
  • Participate in hiring decisions for assigned shift
  • Facilitate seamless hand off between shifts by communicating status of work
  • Accurately complete all shift documentation/paperwork
  • Address complaints and resolve issues related to assigned shift
  • Maintain strict adherence to company and safety policies/procedures
  • Act as a back-up to the Extrusions Manager in their absence
  • Safety Advocate for department, strictly enforcing all safety policies and procedures
  • Promote and enforce ISO 9001 elements as they apply to the Extrusions department
  • Maintain all performance goals assigned by the Extrusions Manager
  • Perform other duties as assigned

Education, Experience and Abilities:

  • Must be able to perform Essential Duties and Responsibilities of job description
  • 5+ years of aluminum extrusion experience
  • Associate’s degree or technical school preferred
  • Previous supervisory experience preferred

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends

Experience:

  • supervisory: 1 year (Required)

Education:

  • Associate (Preferred)

Location:

  • Carrollton, TX 75006 (Preferred)

Work Remotely:

  • No

Apply online click here

Job title: CNC set-up operator & CNC Operator

Reports to: CNC Manager

Job Type: Full-time

Schedule: 2:30pm-1:00am Monday – Saturday (frequent Sundays)

Pay: $14.55– 18.85/hr DOE

Position Summary: Reporting to the department supervisor, responsible for operation, job changeovers, adjustments, and troubleshooting to product results within tight tolerances. Operate machines in a productive and safe manner to produce parts that meet quality requirements at the lowest cost in a timely manner while minimizing waste of materials and resources.

Essential Functions:

  • Operate various types of machine tools to perform progressive machining.
  • Must be capable of working with a variety of tools which may include hand tools, cutting tools, measuring tools and machine tools.
  • Studies and interprets drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished work pieces, sequence of operations and set up requirements.
  • Calculate dimensions and tolerances using knowledge of mathematics and instruments.
  • Measure, examine, and test completed units to detect defects and ensure conformance to specifications.
  • Select, align, and secure holding fixtures, cutting tools, attachments, accessories, and materials on machines
  • Attaches fixture to machine bed and positions and secures work piece in fixture according to setup instructions.
  • Detect malfunctions or out-of-tolerance machining and adjust machine controls as necessary.
  • Must maintain standards of safety in the work environment including wearing any necessary PPE
  • Perform other duties as assigned

Requirements:

  • Must have experience with Haas and Mazak equipment.
  • Experience with 4/5 Axis CNC machines highly preferred
  • Must have set-up experience.
  • Must be able to read and interpret blue prints.
  • Must be able to read a tape measure and pass test
  • Must be able to read calipers.
  • Must be able to work second shift.
  • Must be willing to work long hours and weekends per production requirements.
  • Must be able to work 12 hour shifts when needed
  • Other duties as assigned

Qualifications:

  • Mastercam knowledge a plus.
  • Programming Capabilities a plus.

Work Environment:

Duties are performed in a loud and uncontrolled environment (warehouse setting) subject to extreme temperatures.

We offer a competitive salary and benefits package that includes medical, dental and vision insurance package, 401(k), vacation time and life insurance.

Job Type: Full-time

Pay: $14.55 – $16.45 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends

Experience:

  • 4/5 Axis CNC Machines: 1 year (Preferred)
  • CNC Set Up: 1 year (Preferred)
  • CNC Operator: 1 year (Preferred)
  • Haas and Mazak: 1 year (Preferred)
  • Mastercam: 1 year (Preferred)

Location:

  • Carrollton, TX 75006 (Preferred)

Shifts:

  • Mid-Day (Required)
  • Evening (Required)

This Job Is Ideal for Someone Who Is:

  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
  • Detail-oriented — would rather focus on the details of work than the bigger picture

Company’s website:

  • https://www.westernextrusions.com/

Work Remotely:

  • No

Apply online click here

COMPENSATION:

Starting Wage: 16.45

1st shift: Monday – Friday 6:00am to 2:30pm

2nd shift: Monday – Friday 2:00pm – 10:30pm

Overtime opportunities available!

———————————————————-

Position Summary: Tests and inspects products at various stages of production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products by performing the following duties.

Essential Duties and Responsibilities include the following:

  • Must successfully demonstrate proficiency through written and/or ‘hands-on’ demonstration of the following requirements:
  • **Competent at using and reading tape measure, caliper, micrometer, feeler gages.**
  • Have in-depth understanding of the work flow through the department, including work orders, department production schedules, tooling, incoming material supply, and material handling through the department.
  • Check the material being produced for conformity to print and understand specific tolerances in addition to finish requirements.
  • Reads and interprets the Aluminum Standards Tolerance Book.
  • Perform first piece and roving inspections.
  • Prepares accurate inspection reports.
  • Keep in communication with Quality Control Team Leader and/or Supervisor.
  • Maintain consistent and punctual attendance.
  • Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor or Safety department.
  • Perform hardness checks.
  • * Loading, unloading, and starting/monitoring age ovens.
  • Understands the function of all handling equipment and age ovens.
  • Understand aging practices for the various alloys and tempers.
  • Have in-depth understanding of the tensile test software for pull test.
  • Preparation of samples and operation of equipment and software for pull test and Rockwell hardness test.
  • Perform other duties as required.

Education, Experience and Abilities:

  • Must be able to perform Essential Duties and Responsibilities of job.
  • Minimum high school diploma or equivalent from an accredited institution
  • Strong written and verbal communication skills
  • Previous customer service experience with industrial products is preferred
  • Ability to add, subtract, multiply and divide whole numbers. Ability to work with both fractions and decimals.

Benefits Details:

In addition to stable employment and weekly paychecks, we offer a competitive salary and benefits package that includes medical, dental and vision insurance package, 401(k), vacation time and life insurance.

Western Extrusions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability.

Apply online or walk in to apply in person!

1735 Sandy Lake Rd. Carrollton, TX 75006

Please note that we only take walk-ins Monday – Friday 8am-3pm

WEAR: Jeans and closed-toed shoes (Possible interview on the spot available)

If you are offered a position, you will need to complete a drug screen and provide ID to satisfy E-Verify requirements.

Job Type: Full-time

Pay: $16.45 per hour

Benefits:

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:

  • Monday to Friday
  • Overtime
  • Weekends

Experience:

  • Quality Control: 1 year (Required)
  • Calibration: 1 year (Required)

Application Question:

  • Are you able to read and utilize a caliper?

Work Location:

  • One location

Work Remotely:

  • No

Apply online click here

Department: Extrusions Maintenance

Shifts: Must be able to work rotating shifts when needed

Monday –Sundays (2,2,3) 6:00am-6:00pm/ 6:00pm-6:00am

Pay Range: $17- $25 DOE

Position Summary:

Candidate must be able to work on heavy machinery and aluminum extrusion presses. Experience with motors, pneumatic tools, hydraulic systems, single phase and three phase electricity, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer’s instructions, and engineering specifications; troubleshooting malfunctions.

Keep in mind this is a hands-on position that requires you to be out in the plant working on industrial machinery.

Essential Duties and Responsibilities:

  • Locates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments.
  • Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts.
  • Determines changes in dimensional requirements of parts by inspecting used parts; using rules, calipers, micrometers, and other measuring instruments.
  • Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
  • Controls downtime by performing routine preventive maintenance; monitoring compliance.
  • Utilize blueprints, plans, electrical drawing and code specifications to complete job tasks, repair machinery and set machines.
  • Troubleshoot testing and repair manufacturing equipment which can include various electrical systems to ensure that they are working properly.
  • Run tests, isolating problems, replacing damaged section and performing other tasks as required.
  • Perform upgrades or preventive maintenance to electrical control systems
  • Inspect, test and install systems or equipment repairing correctly for safe operation
  • May be required to retrofit equipment with controls needed to improve the efficiency and performance of the devices.
  • Comply with all safety policies and procedures.
  • Assist in other areas and perform other duties as assigned.

Qualifications and Abilities:

  • Associates Degree tech school preferred
  • Highly skilled in the areas of mechanics, pneumatics, hydraulics and electrical
  • Specialized skills in industrial maintenance, industrial technology, mechanical drawing, math, computer programming, electronics or another related field
  • Critical thinking and problem solving ability
  • Proficient in electrical installation, maintenance and repair
  • Should possess strong manual dexterity

Work Environment: Duties are performed in a loud and uncontrolled environment (production setting) subject to extreme temperatures. Some duties may be required to be performed outside.

We offer a competitive salary and benefits package that includes medical, dental and vision insurance package, 401(k), vacation time and life insurance.

Western Extrusions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or disability.

Job Type: Full-time

Pay: $17.00 – $29.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekends

Experience:

  • Pheumatic Tools: 1 year (Preferred)
  • Hydraulic Systems: 1 year (Preferred)
  • Industrial Maintenance: 1 year (Preferred)

Shifts:

  • Morning (Preferred)
  • Overnight (Preferred)

Work Remotely:

  • No

Apply online click here

Job Description

Schedule: Monday – Friday (Office hours)

Position Summary: The customer service representative (CSR) acts as the “front line” of our workforce, working with nearly all functional teams and serving as a critical connection between Western Extrusions and its customer base. Working closely with our sales force, the CSR is responsible for a diverse set of functions related to the customer experience and order flow. This role provides excellent exposure and learning opportunities across our large-scale organization.

Company Description: We’re biased, but we think aluminum is pretty cool. Our company extrudes, fabricates, and finishes aluminum parts – a fancy way of saying that we make awesome stuff out of aluminum. Our parts are involved in a wide range of products, including commercial buildings, class 8 trucks, truck trailers, electric vehicles, boats, and stadium seating. The CSR role is customer-facing, and thus has visibility into this diverse set of industries.

Essential Duties and Responsibilities:

Serve as the “voice of our customer”

  • Build relationships with Western’s customer base to fully understand the customer’s requirements. Communicate these requirements to our production team, and determine our opportunities to enhance the customer experience.

Provide great customer service:

  • Process customer orders with precision and efficiency in an extremely responsive manner for the customer.
  • Work to resolve customer complaints by clearly communicating the issue to our quality and production teams, and following up to ensure resolution
  • Maintain statuses and customer open order reports.

Know our business:

  • Accurately respond to customer inquiries and quote requests in an expeditious and complete manner.
  • Build trust through open and interactive communication with our production and sales teams

Assist with other related duties as needed & assigned

Competencies

  • Building Collaborative Relationships – The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.
  • Service Focus – Place emphasis on creating customer loyalty by continually enhancing the customer experience. This relates to the capacity to identify and understand the needs of customers, manage expectations, and prioritize meeting and exceeding those needs.
  • Accountability – Take responsibility for their own performance and accept full ownership of issues, problems, and opportunities, regardless of the source.
  • Composure and Resiliency – Able to deal effectively with pressure, maintain focus, and remain optimistic and persistent, even under adversity.
  • Professionalism – Set high standards and serve as role models for work performance, ethical conduct, and respect for others. Consistently conduct themselves in a manner that is aligned with generally accepted values and within the guidelines and best practices.
  • Time Management – Focus on completing all work tasks in a timely manner, while remaining responsive enough to react to competing demands and shifting priorities. Able to manage multiple responsibilities while being organized, keeping on top of important time-sensitive tasks, and performing all work accurately.
  • Communicating – Provide the information required by others in a concise, direct, and unambiguous way. Perceive how their message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message.

Education, Experience and Abilities:

  • Minimum bachelor’s degree
  • 2+ years of previous customer service experience with industrial products is preferred but not required
  • Proficiency with Microsoft Office Suite software and an ability to learn proprietary software quickly

Job Type: Full-time

Pay: $20.00 – $27.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • Bachelor’s (Required)

Company’s website:

  • https://www.westernextrusions.com/

Join the team.

If you would like to join a team with a clear vision of continuous growth through providing quality products and maintaining superior customer service please provide your resume with salary history  and apply today!

Upload your Resume on Indeed

Take a Tour.

Located 20 miles north of Dallas enables employees to live in rural communities while being within minutes of world renowned urban accommodations and entertainment. Take a tour of Westerns facilities.

Western believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Western that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. All applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship. If you need support or accommodation due to disability, please contact the Human Resources Team at (972) 245-7515.